Consultation Services
Customized Risk Management Solutions
NORCAL has one of the largest, most comprehensive risk management programs of any medical liability insurer in the U.S. We encourage our policyholders to take advantage of our broad range of complementary consultation services:Site Surveys to Help Minimize System Failures
On-site risk management surveys are tailored to meet healthcare professional needs by evaluating and improving overall system operations. An initial self-assessment is followed by an in-depth, on-site review that addresses your areas of potential exposure, and provides viable and practical recommendations to your organization.
On-site Education to Reduce Frequency and Severity of Claims
These customized services cover a wide variety of office practice and hospital risk management topics. We work with you on aspects of patient care that have high levels of potential liability; the goal is to improve the quality of patient care, thus reducing the possibility of professional liability claims.
Specialty Specific Assessments
These on-site evaluations are tailored to specific physician practices to better assess potential areas of risk and to assist practitioners in reducing or eliminating those risks.
Specialty practices that have been evaluated by NORCAL include but are not limited to:
- Multispecialty groups
- Obstetrics and Gynecology
- Emergency medicine
- Pathology
- Radiology
- Bariatrics
- Surgery centers
- Hospitals
- Anesthesiology
- Urgent Care
Administrative Risk Management Research
Risk management specialists are available to review and assist in the development of institutional policies, procedures and forms (e.g., informed consent).
24/7 Phone Consultations
NORCAL recognizes that urgent risk management questions may arise outside regular business hours, so we offer our policyholders telephone consultation 24 hours a day, seven days a week.
| Normal Business Hours | (800) 652-1051, ext. 2244 |
| After Hours | (800) 652-1051 (ask for the on-call risk management representative) |
